Privacy Policy - Mia's Atelier

1. Introduction

Mia's Atelier ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and purchase our products. Please read it carefully.

2. Information We Collect

We collect information you provide directly to us when you:

Place an order (name, email, phone number, shipping address)
Contact us (email, any details you include)
Create an account or log in as a creator (email, name, password)

We do not store your payment card details. Payments are processed securely by Stripe. Stripe's privacy policy applies to payment data: stripe.com/privacy.

3. How We Use Your Information

We use the information we collect to:

Process and fulfill orders and send order confirmations
Communicate about your order (shipping, delivery, support)
Send transactional emails (e.g., order confirmation, payment confirmation)
Improve our website and services
Comply with legal obligations

4. Cookies and Similar Technologies

We use essential cookies and similar technologies to operate the site, including to keep you logged in when you use the creator dashboard and to maintain your session. We do not use advertising or non-essential tracking cookies. You can control cookies through your browser settings.

5. Sharing of Information

We may share your information with service providers who assist us (e.g., payment processing via Stripe, email delivery, hosting). These providers are contractually required to protect your data and use it only for the purposes we specify. We do not sell your personal information.

6. Data Retention

We retain order and customer information as long as needed to fulfill orders, provide support, and comply with legal and accounting requirements (e.g., tax records).

7. Your Rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights or ask questions about your data, contact us at the email below.

8. Security

We take reasonable steps to protect your information using industry-standard security measures. Payment data is handled by Stripe and is not stored on our servers.

9. Children

Our site is not directed at children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or requests, contact us at: losbellos11@outlook.com